Our support team provides direct assistance with product selection, usage guidance, and care instructions.
FLAT 1309 13/F KINGS COMM BLDG
NO.2-4 CHATHAM COURT
TSIM SHA
HONG KONG
999077
HK
Our enameled Dutch ovens are safe from 180°F to 500°F. They work on all cooktop types, including induction, gas, and electric. Avoid sudden temperature changes to protect the enamel coating.
Disassemble the filter system, wash with warm soapy water, and dry thoroughly. For deep cleaning, soak filter screens in a mixture of warm water and baking soda. Don’t use abrasive cleaners on any parts.
Seasoning removes stone particles and creates a food-safe surface. Grind rice into powder 2-3 times, discard the powder, then wash and dry thoroughly before first use.
Yes, we provide replacement filter screens for French presses and replacement knobs for Dutch oven lids. Contact us with your model number for ordering information.
Use wooden or silicone utensils, avoid metal tools, and don’t slide the pot on rough surfaces. Allow the pot to cool naturally to prevent thermal shock to the enamel coating.CopyRetry